Updates from Q-Park in response to the Covid-19 outbreak
Find out what Q-Park are doing in response to the lockdown implemented on 5th January 2021.
Season Ticket Freeze
Following the governments decision to implement a national lockdown season ticket holders can request a season ticket freeze. The end date for the freeze period will be subject to government advice and will be updated on this page.
Q-Park customers should continue to pay for their Season Tickets during the freeze period. A credit note for the freeze period will be applied to your first Season Ticket renewal after the freeze period ends.
Your freeze period will begin the day you submit the 'Season Ticket Freeze Form'. By freezing your Season Ticket you agree to not access your designated Q-Park car park from the date you submit the form until the freeze period ends.
To freeze your Season Ticket, click the link below and fill out the Season Ticket Freeze form.
Resident Season Tickets are excluded from this initiative
If the Season Ticket is used the freeze period will automatically end
Any changes to the freeze period end date will be updated on this page
To receive the credit, the contract must be renewed in its entirety once the freeze period ends
Any Season Tickets that are linked to lease conditions are excluded
Credit note will only apply to a renewed invoice after the freeze period ends
Online Payment Methods