Updates from Q-Park in response to the Covid-19 outbreak

Find out what Q-Park are doing in response to the lockdown implemented on 5th January 2021.

Season Ticket Freeze

Following the governments decision to implement a national lockdown season ticket holders can request a season ticket freeze. The end date for the freeze period will be subject to government advice and will be updated on this page.

Q-Park customers should continue to pay for their Season Tickets during the freeze period. A credit note for the freeze period will be applied to your first Season Ticket renewal after the freeze period ends.

Your freeze period will begin the day you submit the 'Season Ticket Freeze Form'. By freezing your Season Ticket you agree to not access your designated Q-Park car park from the date you submit the form until the freeze period ends.

To freeze your Season Ticket, click the link below and fill out the Season Ticket Freeze form.

Season Ticket Freeze Form


Terms and Conditions

  • Resident Season Tickets are excluded from this initiative
  • If the Season Ticket is used the freeze period will automatically end
  • Any changes to the freeze period end date will be updated on this page
  • To receive the credit, the contract must be renewed in its entirety once the freeze period ends
  • Any Season Tickets that are linked to lease conditions are excluded
  • Credit note will only apply to a renewed invoice after the freeze period ends 
Online Payment Methods
American Express