Customer Service

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If you wish to request a refund, please fill out the form below and we will process your request or be in touch for more information if required within 5 days.

Please note:

Before submitting this form, please ensure the transaction has been debited from your account as we cannot track "pending" transactions
Cash refunds will only be considered with a valid receipt

First Name *

First Name is required

Last Name

Last Name is required

Email Address *

Please provide your email address

Email Address is required

Parking Date *

Where did you park? *

As the matter concerns a specific car park, please select which type of site you parked at.

Q-Park Multistorey

City and Parking Facility *

City and Parking Facility is required

Facility *

Facility is required

Please choose the car park you require a receipt for

Pay & Display Site

Site Name

Which Pay & Display site did you park at?

Site Name is required

License Plate

Why are you requesting a refund? *

Please explain why you are requesting a refund

Why are you requesting a refund? is required

Amount Paid *

Amount Paid is required

Refund Amount *

Refund Amount is required

Image Upload *

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