Customer Service

Do you have a question? We are happy to help you further

Choose a subject from our FAQ or select Contact Us to submit your own question
Report Damage or Incident

Do you wish to report an incident or damage caused to your vehicle? Please complete the form below and ensure the incident is reported within 48 hours of the occurrence.

After you have submitted the form, you will receive a confirmation of receipt from us. We will process your incident as quickly as possible and raise it with the correct department or team for investigation. Given the nature of these reports, investigation may take a little time. 

Once the investigation has taken place, we will be in touch to advise of next steps. 

 

First Name is required
Surname is required
Contact Number is required
Please provide your email address
Email Address is required
Car Colour is required
Car Make is required
Car Model is required
If you aren't sure of the time, please provide your arrival time
City and Parking Facility is required
Facility is required
What level were you parked on?
Car Park Level is required
Where abouts within the level were you parked?
Car Park Location is required
Were you or another passenger injured during the incident?
Please provide as much detail as possible
Description of the incident is required
Did you report this to the police? If so please provide a crime reference number is required
Drop here or browse
I'm sorry, there has been a technical error. Please try again or contact customer service for help.
In order to complete your request you need to upload the requested document. Please use the appropriate function.
Uploads
Saved documents
arrow
Online Payment Methods
American Express
Maestro
Mastercard
Visa