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Q-Park
UK
Customer Service
Parking Charge Notice Complaints Policy
Choose a subject from our FAQ or select Contact Us to submit your own question
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Complaints Policy
General Questions
My
Q-Park
Pre-Booking
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Rewards
Parking Charge Notice Complaints Policy
Report Damage or Incident
Request a Receipt
Request a Refund - Double Payment
Request a Refund - Incorrect Tariff
Request a Refund - Change Owed
Request a Refund - Lost Ticket
Request a Refund - Other
Request a Refund - Pre-booking
Request CCTV Footage
Season Tickets
Parking Charge Notice Complaints Policy
How do I appeal?
Information on how to appeal will be on the back of your PCN.
Do I receive PCN for parking in other
Q-Park
locations?
No this is just for healthcare sites.
Can I make a complaint about how my appeal has been handled?
Yes, you can make a complaint about the service received but you are not able to appeal the decision once it has been confirmed.
Q-Park
Complaints Policy
You can download our complaints policy
here
What is a PCN?
This is a Parking Charge Notice that will have been issued to you for contravention of the parking rules at a Hospital Site only.
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