Updates from Q-Park in response to the Covid-19 outbreak

Find out about which car parks are affected by closures and what more information on what Q-Park are doing in response to the outbreak.


Season Ticket Freeze

With the pandemic improving each day and on the basis that the government have now eased the lockdown we are able to confirm that the freeze program will end on the 15th June, if you have not already returned and started to park again already! 

Customers who took the opportunity to Freeze their Season Ticket will receive an email before the 15th June confirming the closure of the freeze period along with other relevant information.   

Terms and Conditions

  • Resident Season Tickets are excluded from this initiative
  • If the season ticket is used the freeze period will automatically end
  • Any changes to the freeze period end date will be updated on this page
  • To receive the credit post-lockdown the contract must be renewed in its entirety
  • Any season tickets that are linked to lease conditions are excluded
  • Credit note will only apply to a renewed invoice after the freeze period ends


Current confirmed car park closures

If you are a Season Ticket holder who parks at a closed car park, we can give you entry to a nearby Q-Park at no extra cost. Simply email



  • Taunton and Somerset NHS Foundation Trust in conjunction with Q-Park offered free staff parking for 3 months.
  • Royal Cornwall Hospitals NHS Trust in conjunction with Q-Park offered free staff parking for 3 months.
  • Q-Park partnered with NHS Blood and Transplant to offer heavily discounted parking for staff, and 50% off to visitors or donors. There are Blood donation centres near our sites in Leeds, Manchester, Sheffield, Liverpool, Nottingham, Newcastle and Birmingham that can benefit from the discount. 
  • Our EV charging partner, Franklin Energy are offered free charging for NHS staff. Simply download their app and send them your details and they will add credit on your account. Full list of Franklin Energy EV points can be found here.


Online Payment Methods
American Express