Updates from Q-Park in response to the Covid-19 outbreak

Find out about how to freeze your existing Season Ticket, which car parks are affected by closures and what Q-Park are doing in response to the outbreak.


Freezing your Season Ticket

We are continuing to follow Government advice and as such the majority of our Car Parks will remain open to serve those customers who need to travel into the city including key workers.

However if you are an existing Season Ticket holder and you wish to freeze your contract, we are able to do that for a temporary period up until the 24th of April. This freeze period will be reviewed continuously and could be extended subject to the Government advice.  

To summarise, the freeze will be effective from the date this form is submitted until at least the 24th of April. At the end of the freeze period we will credit your renewal invoice.

Please note during the freeze your card will not be operational so you will not be able to use it to access the car park. 

To freeze your Season Ticket simply fill out the form by clicking the link below. 

Click Here

Terms and Conditions

  • Resident Season Tickets are excluded from this initiative.


Current confirmed car park closures

  • Q-Park Covent Garden, London - nearby locations Trafalgar and Chinatown remain open
  • Q-Park Leicester Square, London - nearby locations Trafalgar and Chinatown remain open
  • Q-Park Queensway, London
  • Q-Park Eden Walk, Kingston upon Thames
  • Q-Park Meadows, Chelmsford 
  • Q-Park Chapelfield, Norwich  
  • Q-Park Trinity Centre, Aberdeen
  • Q-Park Barbican, York - Shambles remains open
  • Q-Park Castlegate, Sheffield - Charles Street and Riverside remain open nearby
  • Q-Park Sovereign Square, Leeds - Albion Street remains open nearby
  • Q-Park John Lewis, Liverpool - Hanover Street remains open nearby
  • Q-Park Liverpool ONE - Hanover Street remains open nearby
  • Q-Park Dale Street - Queen Square remains open
  • Q-Park Knowsley Place, Bury 
  • Q-Park Victoria Square, Belfast

If you are a Season Ticket holder who parks at a closed car park, we can give you entry to a nearby Q-Park at no extra cost. Simply email



  • Taunton and Somerset NHS Foundation Trust in conjunction with Q-Park are offering free staff parking for the next 3 months.
  • Royal Cornwall Hospitals NHS Trust in conjunction with Q-Park are offering free staff parking for the next 3 months.
  • We have partnered with NHS Blood and Transplant to offer heavily discounted parking for staff, and 50% off to visitors or donors. There are Blood donation centres near our sites in Leeds, Manchester, Sheffield, Liverpool, Nottingham, Newcastle and Birmingham that can benefit from the discount. 


Online Payment Methods
American Express