Updates from Q-Park in response to the Covid-19 outbreak

Find out what Q-Park are doing in response to the 5th November - 2nd December lockdown.

Season Ticket Freeze

Following the governments decision to implement another lockdown from 5th November to 2nd December, we have decided to again allow our customers to freeze their Season Tickets during the lockdown. The end date for the freeze period is subject to change and will be updated on this page.

Q-Park customers should continue to pay for their Season Tickets during the freeze period. A credit note for the freeze period will be applied to your Season Ticket renewal in 2021.

By freezing your Season Ticket you agree to not access your designated Q-Park car park from 5th November until the freeze period ends on 2nd December.

To freeze your Season Ticket, click the link below and fill out the Season Ticket Freeze form.

Season Ticket Freeze Form


Terms and Conditions

  • Resident Season Tickets are excluded from this initiative
  • If the Season Ticket is used the freeze period will automatically end
  • Any changes to the freeze period end date will be updated on this page
  • To receive the credit post-lockdown the contract must be renewed in its entirety in 2021
  • Any Season Tickets that are linked to lease conditions are excluded
  • Credit note will only apply to a renewed invoice after the freeze period ends 
Online Payment Methods
American Express