I would like to send a letter regarding a gentleman called Paul who works at your Newcastle car park.
After finishing the Great North Run on Sunday 10th September,I made my way back into Newcastle centre from South Shields where the race had finished.
I asked your Senior Parking Host Paul if he could help me with an issue.
The gentleman went beyond what I could of expected in helping finding my car and even at the end would not take any money off me as a thank you.
I left Newcastle thankful,impressed on how out of his way this gentleman went to help me, and relieved.
No need to leave comments or suggestions on how to improve level of service he gave was out of this world.
Q-Park Stowell Street, Newcastle upon Tyne
"I parked my car in Q-Park Chinatown on Friday and Michael (apparently there is only one Michael) said 'Good Morning' to me with such warmth and humility that it put a massive smile on my face. I saw him again 2 minutes later and felt compelled to say a sincere thank you for putting me in such a great mood.
We talked for a couple of minutes and then I went on my way and off to one of my client's events. I ended up being in such a great mood all day, all because of his simple "Good Morning". I passed on the same energy to about 30 people who I interacted with during the morning. Thank you, Michael.
People like you make the world a better place and my client benefitted indirectly all thanks to you. Please, please, please, please, please can you send him my warmest regards. From now on I will always park in your car park all because of Michael. I'll never use another car park again in the Soho area."
Q-Park Chinatown, London