Healthcare Parking has to meet significantly more customer needs than any other sector. Hospital patients and visitors may be worried or anxious, and need to park as easily and conveniently as possible. There is huge demand for parking for Trust staff, which has to be provided at substantial discount. We also have to provide for concessionary prices for long-stay patients, and frequent users such as renal and diabetic patients.
It takes special skills and dedication to get the right mix to meet all these needs, as well as addressing the emotive and political challenges that arise in this sector.
Q-Park has a specialist healthcare division with many years’ experience in hospital parking, including new techniques and technologies in:-
- Customer service initiatives
- Staff permit administration with on-line facilities
- A wide range of payment facilities
- Performance measurement
As well as standard NHS management contracts, we have significant experience in PFI & PPP projects, and we have added considerable operational and financial resource to a number of projects, including direct investment in improving services and developing multi-storey car parks.
Contact our healthcare specialists for a preliminary discussion on the solutions that are available. Contact Us >