TESTIMONIALS

From Manager, 62 Castle Street Hotel, January 2009

At 62 Castle Street we offer our guests an exclusive stay in a stunning and modern city centre boutique hotel. We offer a contemporary interior design that is complemented by impeccable service. With this in mind the Q-Park car park is a perfect fit as our parking partner. We have previously recommended a different car park for our guests to use but found that the facility didn’t quite match our ethos. As with our hotel, along with exceptional design Q-Park offers a high degree of customer service. The car park ticks all the right boxes by providing a safe and secure environment with a reassuring feel. Many of our guests have commented on how clean and well lit the car park is, which is particularly important to those who arrive late at night. The car park also goes the extra mile in offering style and state of the art technology as well as complementary services which are an added bonus to customers, many of whom have made use of the free umbrellas!

From General Manager, Hard Days Night Hotel January 2009

Hard Days Night Hotel is a new boutique hotel offering luxury four star accommodation. It appeals to a diverse customer base and due to the Beatles inspired twist attracts a high degree of media attention. It is therefore important that we choose the appropriate partners, in particular those that will fit well our culture and form a positive part of our guests’ experience. In Q-Park we have found exactly this; not only is the Liverpool ONE car park stylish and secure but it also has a unique but welcoming environment.

In the hospitality trade achieving a high level of customer service standards is of the utmost importance and can be hard to achieve. It is there fore important that our guest’s experience is a positive one from start to finish and parking forms a vital part of this service. The unique customer service initiatives offered within the Q-Park car park is remarkable and highly commended. It is also reassuring to observe attentive and friendly staff within the facility.

We are very pleased to have Q-Park on broad as a partner.