FAQs

I use the same car park regularly. Is there any way I can make a saving from this?

Yes. Your car parking charges can be significantly reduced if you become a season ticket holder. For more information please contact our Season Ticket Department on: 44 (0)113 238 4267.

Season Tickets FAQs

Do I receive a discount?

Yes. Season Tickets offer customers a discount in comparison to the standard daily rate for the designated car park. Additional discounts may be offered to customers purchasing multiple season tickets.

How can I pay?

We are delighted to be able to offer a variety of payment methods including payment by credit or debit card.

Can my season card be used at more than one of your car parks?

No, please contact Q-Park on: 44 (0)113 238 4267 for more information.

Who do I contact about Season Tickets?

For all Season Ticket enquiries please call our Season Ticket team on 44 113) 238 4267 or fill out contact us form

What are the standard Season Ticket Terms and Conditions?

Our standard Season Ticket Terms and conditions are sent with your Invoice and are also available upon request. Upon using your Season Ticket you are accepting our Season Ticket Terms and Conditions.

Airport parking FAQs

For any questions regarding airport parking please contact the following airport parking providers:

HOLIDAY EXTRAS

Gatwick Airport
Glasgow Airport
Manchester Airport
Newcastle Airport

PURPLE PARKING

Heathrow Airport

Are there any vacancies in your organisation?

When vacancies arise at Q-Park they are posted onto the Careers section of this website.

How do I make a complaint?

You can make a complaint by writing to our Customer Services Department, detailing the specifics of your problem and the car park concerned and send to:

Customer Services Department

Q-Park Ltd

72 Merrion St

Leeds LS2 8LW

Tel: 44 (0)870 442 0104

or email: info@q-park.co.uk and your comments will be passed to the relevant City Manager.

Do your car parks have Park Mark status?

Q-Park has won over 50 Park Mark awards. This is an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme. This scheme is designed to reduce crime and the fear of crime in car parks. In order to gain a Park Mark award, car parks must display good design and management practices, good secure pedestrian and vehicle entry and exit points.

What does the 'Q' in Q-Park stand for?

Q-Park stands for quality in parking, with the company renowned for its exceptionally high standards across all its products and services.

What happens if my car breaks down in one of your car parks?

Many of our car parks are equipped with a Jump starter and our parking hosts, who have been trained on this equipment, will be happy to assist you.

What happens if there is a fire in a car park?

Specially designed fire suppression systems are automatically activated to contain a fire. This gives the fire service valuable time to arrive and fight the fire if necessary.

Who can I contact for more car park information?

For more information about Q-Park please write to our Customer Services:

Customer Services Department

Q-Park Ltd

72 Merrion St

Leeds LS2 8LW

Alternatively you can email: info@q-park.co.uk or telephopne: 44 (0) 870 442 0104 and your comments will be passed to the relevant City Manager.

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	I use the same car park regularly. Is there any way I can make a saving from this? Yes. Your car parking charges can be significantly reduced if you become a season ticket holder. For more information please contact our Season Ticket Department on: 44 (0)113 238 4267. Season Tickets FAQs Do I receive a discount? Yes. Season Tickets offer customers a discount in comparison to the standard daily rate for the designated car park. Additional discounts may be offered to customers purchasing multiple season tickets. How can I pay? We are delighted to be able to offer a variety of payment methods including payment by credit or debit card. Can my season card be used at more than one of your car parks? No, please contact Q-Park on: 44 (0)113 238 4267 for more information. Who do I contact about Season Tickets? For all Season Ticket enquiries please call our Season Ticket team on 44 113) 238 4267 or fill out contact us form What are the standard Season Ticket Terms and Conditions? Our standard Season Ticket Terms and conditions are sent with your Invoice and are also available upon request. Upon using your Season Ticket you are accepting our Season Ticket Terms and Conditions. Airport parking FAQs For any questions regarding airport parking please contact the following airport parking providers: HOLIDAY EXTRAS Gatwick Airport Glasgow Airport Manchester Airport Newcastle Airport PURPLE PARKING Heathrow Airport Are there any vacancies in your organisation? When vacancies arise at Q-Park they are posted onto the Careers section of this website. How do I make a complaint? You can make a complaint by writing to our Customer Services Department, detailing the specifics of your problem and the car park concerned and send to: Customer Services Department Q-Park Ltd 72 Merrion St Leeds LS2 8LW Tel: 44 (0)870 442 0104 or email: info@q-park.co.uk and your comments will be passed to the relevant City Manager. Do your car parks have Park Mark status? Q-Park has won over 50 Park Mark awards. This is an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme. This scheme is designed to reduce crime and the fear of crime in car parks. In order to gain a Park Mark award, car parks must display good design and management practices, good secure pedestrian and vehicle entry and exit points. What does the 'Q' in Q-Park stand for? Q-Park stands for quality in parking, with the company renowned for its exceptionally high standards across all its products and services. What happens if my car breaks down in one of your car parks? Many of our car parks are equipped with a Jump starter and our parking hosts, who have been trained on this equipment, will be happy to assist you. What happens if there is a fire in a car park? Specially designed fire suppression systems are automatically activated to contain a fire. This gives the fire service valuable time to arrive and fight the fire if necessary. Who can I contact for more car park information? For more information about Q-Park please write to our Customer Services: Customer Services Department Q-Park Ltd 72 Merrion St Leeds LS2 8LW Alternatively you can email: info@q-park.co.uk or telephopne: 44 (0) 870 442 0104 and your comments will be passed to the relevant City Manager.